In Development: 11.1.4

Cerb (11.1.4) is a maintenance update released on August 04, 2025. It includes 11 minor features and fixes from community feedback covering the 11.1 update. You can follow these instructions to upgrade.
Changelog
Changed
-
[Records/Snippet] Snippet dictionaries now include a
prompts
key with structured data on the defined placeholder prompts. -
[Email/SMTP] In the SMTP mail transport, added support for the 'PLAIN' authenticator in addition to 'LOGIN' and 'XOAUTH2'.
Fixed
-
[Worklists/Search] Fixed an issue with search query optimization (
APP_OPT_SQL_SUBQUERY_TO_IDS
) on record filters where0
is a valid value (e.g.worker.id:
). Empty result sets were converted to a zero value which unexpectedly matched unlinked records. -
[Worklists/Search] Fixed an issue with
APP_OPT_SQL_SUBQUERY_TO_IDS
query optimization with negated filters. -
[Records/Merge] Fixed a display issue when merging records with 'Decimal' custom fields. The fields displayed without a floating point indicator.
-
[Records/Merge] Fixed an issue with merging currency and decimal custom fields.
-
[KATA/Automations] Fixed an issue in KATA parsing when using the
@kata
annotation. The value now properly evaluates its own annotations and placeholders. -
[Email/HTML] Fixed an issue with secure links in HTML email messages where the content was wrapped in an inline-block which added scroll bars to elements like code blocks. Thanks to KnownHost for the bug report!
-
[Email/Automations/UX] Fixed an issue where 'Re:' was prepended to the subject of
ticket.reply
drafts created on empty tickets. The 'Re:' tag is only added if a conversation has at least one message and the subject line doesn't already contain 'Re:'. -
[Email/UX] Fixed an issue in plaintext email messages where the 'Expand quoted text' button didn't display the quoted text in some situations.
-
[Database/Update] Fixed several issues with database migrations from 9.x versions. Thanks to Sn0wCrack for the contribution!