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In Development: 11.1.4

Cerb (11.1.4) is a maintenance update released on August 04, 2025. It includes 11 minor features and fixes from community feedback covering the 11.1 update. You can follow these instructions to upgrade.

Changelog

Changed

  • [Records/Snippet] Snippet dictionaries now include a prompts key with structured data on the defined placeholder prompts.

  • [Email/SMTP] In the SMTP mail transport, added support for the 'PLAIN' authenticator in addition to 'LOGIN' and 'XOAUTH2'.

Fixed

  • [Worklists/Search] Fixed an issue with search query optimization (APP_OPT_SQL_SUBQUERY_TO_IDS) on record filters where 0 is a valid value (e.g. worker.id:). Empty result sets were converted to a zero value which unexpectedly matched unlinked records.

  • [Worklists/Search] Fixed an issue with APP_OPT_SQL_SUBQUERY_TO_IDS query optimization with negated filters.

  • [Records/Merge] Fixed a display issue when merging records with 'Decimal' custom fields. The fields displayed without a floating point indicator.

  • [Records/Merge] Fixed an issue with merging currency and decimal custom fields.

  • [KATA/Automations] Fixed an issue in KATA parsing when using the @kata annotation. The value now properly evaluates its own annotations and placeholders.

  • [Email/HTML] Fixed an issue with secure links in HTML email messages where the content was wrapped in an inline-block which added scroll bars to elements like code blocks. Thanks to KnownHost for the bug report!

  • [Email/Automations/UX] Fixed an issue where 'Re:' was prepended to the subject of ticket.reply drafts created on empty tickets. The 'Re:' tag is only added if a conversation has at least one message and the subject line doesn't already contain 'Re:'.

  • [Email/UX] Fixed an issue in plaintext email messages where the 'Expand quoted text' button didn't display the quoted text in some situations.

  • [Database/Update] Fixed several issues with database migrations from 9.x versions. Thanks to Sn0wCrack for the contribution!