A collaboration platform with a harness for building AI teammates
Each agent gets its own mix of skills, tools, and knowledge -- and works beside you on every screen Cerb has, from the moment you install it.
Try Cerb locally in minutes
Launch a container on your own machine with Docker. Self-hosting is free forever, with unlimited workers and no license required.
git clone https://github.com/cerb/cerb-docker/cd cerb-docker/cerb-caddy-mysql
cat .envdocker compose up --build
Open your web browser to
http://localhost/ at the port you configured and accept the self-signed SSL certificate.
Trusted by teams at
Build your support team's ideal workspace
- Transform email and social accounts into a team inbox
- Create personalized shared workspaces
- Monitor performance with customizable dashboards
- Route work to the right people automatically
- Track customer satisfaction and SLAs
Automate with a web-based programming language
- KATA: a purpose-built language for complex workflows
- Browser-based IDE with step debugger and simulator
- Pause workflows and resume on future events
- Build multi-step interactions with a visual form builder
- Integrate with any API, database, or service
- Secure by design with least-privilege policies
An AI teammate on every screen
- Agents sit beside your replies, worklists, automation editor and command bar -- every surface, from the moment you install
- An agent reads what you have open and works on it with you, instead of describing a change and leaving you to make it
- Cerb's own documentation ships as an agent filesystem, so it answers out of the same manual you'd read
- A terminal into the platform lets it look up the record types and fields your installation actually has, rather than guessing
- Bring your own model -- a dozen providers work out of the box, and one running on your own hardware works the same way
- Not a chat window bolted onto the side: an agent is a worker record that owns tickets, is @mentioned, and joins groups
What our customers say
I just wanted to say thanks for continuous improvements in Cerberus Helpdesk. You are doing a fantastic job and I wish you great success!
EFF is SO grateful for Cerberus's donation of the system to us. It's enabled me to take on many many additional duties aside from our public communication.
Webgroup Media has been a passionate partner of ours for over 10 years. Cerberus allowed us to gain efficiencies across 100's of our business support staff, Customize and streamline workflow across our companies and continues to be integral to the health of our teams. Our team also is always eager...
Simple, transparent pricing
Self-Hosted
Free forever
Unlimited workers and seats, no registration required. Deploy on your infrastructure with Docker.
Cerb Cloud
$40/seat/month
Plus $40 per concurrency slot, first three included. Fully managed, with automatic backups and global data centers.
Build the support workflow your team actually needs
Stop adapting to your software. Start with a platform designed for customization.
Try free in Docker or Cerb Cloud