Support software for teams who build
Design any support workflow with KATA — a web-based programming language built for automation.
Trusted by teams at
Build your support team's ideal workspace
- Transform email and social accounts into a team inbox
- Create personalized shared workspaces
- Monitor performance with customizable dashboards
- Route work to the right people automatically
- Track customer satisfaction and SLAs
Automate with a web-based programming language
- KATA: a purpose-built language for complex workflows
- Browser-based IDE with step debugger and simulator
- Pause workflows and resume on future events
- Build multi-step interactions with forms
- Integrate with any API, database, or service
- Secure by design with least-privilege policies
Build AI agents that take action
- Connect to leading language models
- Grant tools so agents can complete tasks
- Answer questions from your documentation
- Draft responses and summarize conversations
- Deploy agents on any website
What our customers say
I just wanted to say thanks for continuous improvements in Cerberus Helpdesk. You are doing a fantastic job and I wish you great success!
EFF is SO grateful for Cerberus's donation of the system to us. It's enabled me to take on many many additional duties aside from our public communication.
Webgroup Media has been a passionate partner of ours for over 10 years. Cerberus allowed us to gain efficiencies across 100's of our business support staff, Customize and streamline workflow across our companies and continues to be integral to the health of our teams. Our team also is always eager...
Simple, transparent pricing
Self-Hosted
Free to start
First 3 seats free forever. Deploy on your infrastructure with Docker.
Cerb Cloud
$40/seat/month
Fully managed. High availability, automatic backups, global data centers.
Build the support workflow your team actually needs
Stop adapting to your software. Start with a platform designed for customization.
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